We’ve created a flyer you can print and take to your next doctor’s appointment. Sharing this with your doctor will help them better understand what we do, and it will help us get the prescriptions you need.
Your delivery will include a summary sheet with a list of the medication we have sent you. Pay attention to the dates in the upper right corner. This tells you when to start your ExactPack.
Following your start date will help ensure you don’t run out of medication or end up with more than you need.
You can track your medication shipments using ExactCare’s online patient portal, called MyECP. The MyECP app lets you access your account and medication information, get delivery alerts and more from any mobile device or computer.
You may receive some of your medication in bottles at first. Some of them may have less than a 30-day supply. This is a normal part of the process as we work to align your refills. Click here to learn more about why we align your refills and how long it might take.
Monday – Friday
7 a.m. to 9 p.m. Eastern
Weekend
9 a.m. to 5:30 p.m. Eastern
Have an urgent need outside of our business hours?
Leave a message for the 24/7 on-call pharmacist.
ExactCare is a national medication management and pharmacy provider that helps people with complex medical needs overcome medication-related and chronic care challenges.
