As the Senior Director, Account Management, Meghan is responsible for managing client success for a variety of health care partners, including health plans and Medicare brokers. This includes developing and managing customized member engagement strategies and overall program success metrics.

Meghan also manages strategy and execution for ExactCare’s direct-to-consumer digital outreach program. 

Meghan has a strong track record of success driving process efficiencies and building and supervising large, high-performing and engaged teams. Her background in both health care and customer service makes her uniquely positioned to manage our interactions with prospective patients.

Prior to joining ExactCare, Meghan was the Customer Service Director for Cardinal Health at Home where she managed a team of 150 employees across multiple geographic locations. She spent the 10 years before Cardinal Health at Home focused on analysis and customer service at large, national insurance companies.

Meghan earned both her bachelor’s and master’s degrees at Bowling Green State University. She is passionate about employee engagement and helping employees develop skills to reach their full potential.