Medication Management for
Complex, High-Risk Members
Complex, High-Risk Members
Better Health for Members.
Better Outcomes for You.
ExactCare helps medically complex members overcome medication-related and chronic care challenges. Our solution delivers comprehensive long-term care pharmacy services to members in a variety of institutional settings and the home, enabling:
- Improved medication adherence
- Safer, more effective medication regimens
- Better overall member health
Our programs help payers—including Medicare, Medicaid and Dual-Eligible plans—improve outcomes that impact Star Ratings and HEDIS while achieving significant cost savings.
Pharmacy Services for Chronic Care Management
A high-touch, comprehensive medication management model designed to help members stay healthier—and prevent costly ER, hospital and SNF admissions.
Support Appropriate to the Setting
for stronger patient relationships and optimal success
- Comprehensive medication acquisition and prescriber outreach
- Collection of health and demographic info
- Social determinants of health screening
- Follow-up patient visits
Ongoing Clinical Pharmacy Services
for safer, more effective medication routines
- Medication reconciliation at start of care
- Monthly review of complete medication profile
- Clinical recommendations to address potential risks
- Adherence monitoring and management
Coordination of Care
enabling data-driven collaboration among healthcare team
- Updated medication lists shared with prescribers
- Medication changes shared with healthcare team
- Ongoing coordination with caregivers
- Pharmacist on call 24/7
Patient Adherence Tools
to simplify patients’ daily routines and improve adherence
- Multi-dose packaging
- Home delivery
- Electronic medication reminders
- MyECP mobile app
Better Clinical and Economic Outcomes
Total Cost of Care Savings
Savings up to $980 per user per month for members taking 10+ daily medications.
Improved STAR Ratings
Demonstrated improvements for the three CMS triple weighted Star Ratings adherence measures.
Nearly 40% fewer hospitalizations consistently achieved for patients on service.
Better Patient Health
89% of patients say ExactCare helps them better manage their health.
What Our Patients Are Saying
I am able to keep track of my meds and no longer go to the ER for overdoses. I came to you due to taking morning meds and evening meds together and going to the ER. Since I have been with you, that’s not an issue.
I am pleased with ExactCare’s service! What better way to manage my health than when I have one less matter to be concerned about? Keep up the good work!
My high blood pressure is now normal. My overall health is better because I take the correct medication and amount daily!
I don’t have to open several bottles. All my meds are right there. I had a stroke three years ago and forget a lot of things, but this way I just peel it off and open it. They are awesome and now my son uses ExactCare, too!
Thank you all so very much! I can’t tell you how much easier you’ve made it for me to take care of my mom. The staff have all been so conscientious, kind and helpful! You’ve made our lives easier!
It’s a time saver. I [used to] spend at least 45 minutes sorting my medications. ExactCare eliminates that issue.
World-Class Patient Satisfaction
Our team is laser focused on delivering exceptional patient experiences every day.
In fact, we invite all of our patients to provide formal feedback about their experiences with ExactCare through an annual satisfaction survey.
Patients consistently rank our high-touch, in-home medication management and pharmacy-at-home service as world class, based on Net Promoter Score (NPS) industry standards.
In 2020, ExactCare achieved +76 NPS.