Medication Management for
Complex, High-Risk Members

Better Health for Members.

Better Outcomes for You.

ExactCare helps medically complex members overcome medication-related and chronic care challenges. Our core solution delivers a long-term-care level of pharmacy to members at home, enabling:

  • Improved medication adherence
  • Safer, more effective medication regimens
  • Better overall member health

Our programs help payers—including Medicare, Medicaid and Dual-Eligible plans—improve outcomes that impact Star Ratings and HEDIS while achieving significant cost savings.

Chronic Care Pharmacy-at-Home

A high-touch, comprehensive medication management model designed to help members stay healthier—and prevent costly ER, hospital and SNF admissions.

Home-Based Patient Support
for stronger patient relationships and optimal success

  • In-home medication and prescriber outreach
  • Collection of health and demographic info
  • Social determinants of health screening
  • Follow-up patient visits

Ongoing Clinical Pharmacy Services
for safer, more effective medication routines

  • Medication reconciliation at start of care
  • Monthly review of complete medication profile
  • Clinical recommendations to address potential risks
  • Adherence monitoring and management

Coordination of Care
enabling data-driven collaboration among healthcare team

  • Updated medication lists shared with prescribers
  • Medication changes shared with healthcare team
  • Ongoing coordination with caregivers
  • Pharmacist on call 24/7

Patient Adherence Tools
to simplify patients’ daily routines and improve adherence

  • Multi-dose packaging
  • Home delivery
  • Electronic medication reminders
  • MyECP mobile app

Better Clinical and Economic Outcomes

Total Cost of Care Savings

Savings up to $980 per user per month for members taking 10+ daily medications.

Improved STAR Ratings

Demonstrated improvements for the three CMS triple weighted Star Ratings adherence measures.

Fewer Hospitalizations

Nearly 40% fewer hospitalizations consistently achieved for patients on service.

Better Patient Health

89% of patients say ExactCare helps them better manage their health.

What Our Patients Are Saying

  • I am able to keep track of my meds and no longer go to the ER for overdoses. I came to you due to taking morning meds and evening meds together and going to the ER. Since I have been with you, that’s not an issue.

    ExactCare Patient
  • I am pleased with ExactCare’s service! What better way to manage my health than when I have one less matter to be concerned about? Keep up the good work!

    ExactCare Patient
  • My high blood pressure is now normal. My overall health is better because I take the correct medication and amount daily!

    ExactCare Patient
  • I don’t have to open several bottles. All my meds are right there. I had a stroke three years ago and forget a lot of things, but this way I just peel it off and open it. They are awesome and now my son uses ExactCare, too!

    ExactCare Patient
  • Thank you all so very much! I can’t tell you how much easier you’ve made it for me to take care of my mom. The staff have all been so conscientious, kind and helpful! You’ve made our lives easier!

    Family Caregiver of ExactCare Patient
  • It’s a time saver. I [used to] spend at least 45 minutes sorting my medications. ExactCare eliminates that issue.

    ExactCare Patient

World-Class Patient Satisfaction

Our team is laser focused on delivering exceptional patient experiences every day.

In fact, we invite all of our patients to provide formal feedback about their experiences with ExactCare through an annual satisfaction survey.

Year over year, our patients consistently rank our high-touch, in-home medication management service as world class, based on Net Promoter Score (NPS) industry standards.

In 2019, ExactCare achieved +73 NPS.

Partner With Us

If you are interested in partnering with us, send us your information!
We’ll be in touch soon to answer your questions and discuss collaboration opportunities.

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