There’s An Easier Way.
There’s An Easier Way.
If you are an ExactCare patient with questions, please call: 1-877-355-7225.
ExactCare helps people who take multiple medications or have chronic illnesses.
Our service goes beyond just packaging and delivering your medications. We provide support to help you take your medications properly and to help your medications be safer and more effective. All of this adds up to less stress, more free time, and a healthier you!
Take control of your medications, without letting them control your day.
Know you’re taking the right medications at the right time.
No more sorting and counting your pills every week.
Achieve better health with more effective medication routines.
Reduce the hassle of managing your prescription refills.
Pharmacy Support, Where and When You Need It
Pharmacy support in assisted and independent living facilities, through transitions of care, and in your own home.
- Ongoing clinical support from a pharmacist
- Medications packaged by day and time
- Prescription and non-prescription medications included
- Monthly review of all your medications by a pharmacist
- Help to manage your refills
- Medications delivered
- Electronic reminders to take your medications
- Online account access
Your Medications on the Go
As an ExactCare patient, you have access to a website and mobile app called MyECP. This makes it even easier to manage your medications. It’s also a great tool for anyone who helps you with medications to stay connected to your care.
The ExactCare Difference
Easier to Get Started
No lengthy online questionnaires or spelling out a long list of medications over the phone. ExactCare will visit you at home to gather medication information, answer questions, and even call your doctors to let them know you’re changing pharmacies.
Monthly Medication Review
A clinical pharmacist will review all your medications every month. This includes new, changed and discontinued medications. We look for possible risks, such as drug interactions or dosage problems, and address them with your doctors.
A Healthier You
Taking your medications properly is an important part of your health. Using ExactCare has been shown to reduce facility admissions and help you stay on track with taking your medications.
Frequently Asked Questions
How much does it cost?
You are responsible for your prescription copayments, which are determined by your insurance plan. For many people, there are no copayments at all! Our team will review your insurance coverage and verify any costs with you before your service begins.
Do you take my insurance?
ExactCare accepts most major insurance plans, including Medicare Part D, Medicaid and private-pay insurance. We bill your insurance company directly, making the process as easy as possible for you.
Who conducts my health and medication review?
You will meet with an ExactCare clinical liaison, who could be a certified pharmacy technicians, social workers, or nurses for this personalized visit, either by phone or in person.
What happens during my health and medication review?
A clinical liaison will work with you or a caregiver to collect your health and medical information, including doctor and prescription information. They will go over all the benefits of using ExactCare, explain the process for switching pharmacies, and answer any questions you may have. Your ExactCare clinical liaison will also help you communicate to your doctors your new choice in pharmacy providers.
How soon will I receive my ExactPack?
It is different for each patient. The faster we can get new prescriptions from your doctors, the faster we can send your complete ExactPack! Your personalized start of care plan will outline the path to your first pack. Your pharmacy care team will call you to review this plan following your in-home assessment.
How are medication changes handled?
Medication changes are handled on a case-by-case basis. Our pharmacists will work with your doctor to determine the best solution. Often, we may deliver a short supply in a vial to carry you through until your next ExactPack is delivered. Your pharmacy care team will review any changes in how to take your medications with you or someone who helps you with your medications.
Do I have to have all of my medications in the ExactPack?
No. We want to make your medication routine easier for you, so if it’s better to have some or all of your medications in vials or another packaging, we can supply that as well.
Can you provide diabetic supplies?
ExactCare does dispense insulin and can provide other diabetic supplies. Patients with traditional/straight Medicare will need to go through a Medicare-approved company for diabetic supplies to obtain coverage benefits.
How do I know when I will receive my medications?
Your medications should be delivered on a regular schedule. You can track your delivery and sign up for shipping notifications through MyECP, a web portal and mobile app that provides direct access to your account information.
How do you ensure privacy?
We package your medications in a discreet, unmarked box. Nothing identifies there is medication inside.
I am able to keep track of my meds and no longer go to the ER for overdoses. I came to you due to taking morning meds and evening meds together and going to the ER. Since I have been with you, that’s not an issue.
I am pleased with ExactCare’s service! What better way to manage my health than when I have one less matter to be concerned about? Keep up the good work!
My high blood pressure is now normal. My overall health is better because I take the correct medication and amount daily!
I don’t have to open several bottles. All my meds are right there. I had a stroke three years ago and forget a lot of things, but this way I just peel it off and open it. They are awesome and now my son uses ExactCare, too!
It’s a time saver. I [used to] spend at least 45 minutes sorting my medications. ExactCare eliminates that issue.