Pharmacy Care for People with Complex Medical Needs

A Leading National Provider

ExactCare provides comprehensive pharmacy care purposefully designed to help patients with complex, chronic medical needs achieve better health. For more than a decade, we have been the leading national provider of this unique long-term care pharmacy model, which leverages ongoing interaction with patients—frequently multiple times per month.

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Support for Pharmaceutical Manufacturers

Services to Ensure Adherence
Data Exchange and Analysis
Clinical Trial Support
Long-term patient relationships

Improved adherence demonstrated in a RAND Corporation study, published in JMCP.

Personalized Pharmacy Care for the Most Complex Needs

Our team has unique experience engaging people with multiple chronic conditions, as well as their family caregivers and prescribing providers.

  • Take 8+ prescription medications
  • Have multiple chronic conditions
  • Utilize home health services
  • Need help with Activities of Daily Living (ADLs)
  • Need care management to coordinate care
  • Have multiple prescribers
  • Experience polypharmacy
  • Recent SNF stays, hospitalizations or ER visits
ExactCare employee speaking with patient about medications

Pharmacy Care from Hospital to Home

ExactCare provides an elevated level of pharmacy support where and when patients need it.

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Post-discharge
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Across long-term care, assisted living and independent living
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Through transitions of care
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With assistance of caregivers, including home health

What Our Patients Are Saying

  • I am able to keep track of my meds and no longer go to the ER for overdoses. I came to you due to taking morning meds and evening meds together and going to the ER. Since I have been with you, that’s not an issue.

    ExactCare Patient
  • I am pleased with ExactCare’s service! What better way to manage my health than when I have one less matter to be concerned about? Keep up the good work!

    ExactCare Patient
  • My high blood pressure is now normal. My overall health is better because I take the correct medication and amount daily!

    ExactCare Patient
  • I don’t have to open several bottles. All my meds are right there. I had a stroke three years ago and forget a lot of things, but this way I just peel it off and open it. They are awesome and now my son uses ExactCare, too!

    ExactCare Patient
  • Thank you all so very much! I can’t tell you how much easier you’ve made it for me to take care of my mom. The staff have all been so conscientious, kind and helpful! You’ve made our lives easier!

    Family Caregiver of ExactCare Patient
  • It’s a time saver. I [used to] spend at least 45 minutes sorting my medications. ExactCare eliminates that issue.

    ExactCare Patient

World-Class Patient Satisfaction

Our team is laser focused on delivering exceptional patient experiences every day.

In fact, we invite all of our patients to provide formal feedback about their experiences with ExactCare through an annual satisfaction survey.

Each year, our patients consistently rank our comprehensive long-term pharmacy care services as world class, based on Net Promoter Score (NPS) industry standards.

In 2020, ExactCare achieved +76 NPS.

ExactCare's NPS Score (+76) compared to that of traditional retail pharmacies (+29)

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