Medication Management to Keep Patients Healthy at Home

The Challenge

Polypharmacy, multiple prescribers and poor adherence are common challenges to keeping patients healthy and at home. But ensuring patients properly take their medications can be challenging, especially for medically complex patients on multiple medications.

Medication nonadherence affects patients’ health and provider outcomes, including quality metrics and reimbursement. ExactCare helps providers tackle these challenges. In fact, our clinical pharmacists identify opportunities to update patients’ medication profiles 88% of the time.

Consider this:

  • 25% to 30% of medications are taken properly.
  • 15% to 20% of prescriptions are refilled as prescribed.
  • 32% to 50% of home health patients taking 9+ meds in one study experienced possible medication errors.
  • 88% of hospitalizations among elderly in one study were due to medication events. Two-thirds were readmissions.

Managing Outcomes for Providers of All Kinds

Comprehensive Medication Management

hand-and-pack

ExactCare is a full-service pharmacy that specializes in medication management for patients with multiple disease states and on multiple medications. Our comprehensive pharmacy solution includes an in-home patient assessment; medication reconciliation and MTM by clinical pharmacists; monthly refill management; customized adherence packaging; and home delivery. This case-management approach delivers a long-term care level of service to patients in their homes—helping them overcome the challenges of polypharmacy and you achieve better outcomes.

Better Clinical and Economic Outcomes

Improve Clinical Outcomes

Improve Clinical Outcomes

Avoid hospitalizations and readmissions that result from medication errors

Prevent Medication-Related Errors

Prevent Medication-Related Errors

Prevent complications, errors and confusion that can result from managing multiple medications

Achieve Better Performance Metrics

Achieve Better Performance Metrics

Improved performance for OASIS scores, Star Ratings and other quality metrics

Improve Medication Effectiveness

Improve Medication Effectiveness

Eliminate unnecessary or duplicate medications through medication reconciliation

Increase Patient Adherence

Increase Patient Adherence

Simplify complex medication routines, helping patients better comply with their regimens

Build Patient Loyalty

Build Patient Loyalty

Help patients improve their health and quality of life, a benefit that can build value

36.5%  reduction in hospital readmissions

How it Works

THE REFERRAL

THE REFERRAL

You identify patients who may benefit from ExactCare’s services and contact us via phone or online to refer them. All we need for each patient is his or her name, address and phone number. We’ll take care of the rest!

HOME ASSESSMENT

HOME ASSESSMENT

An ExactCare representative will visit the patient at home to gather prescription information and provide an overview of how our service works. This is the first step in the medication review and reconciliation process. The information is then sent to the pharmacy for a comprehensive clinical review and to begin the process of verifying and obtaining the patient’s prescriptions.

MEDICATION RECONCILIATION

MEDICATION RECONCILIATION

Our clinical pharmacists perform a thorough review of the patient’s complete medication profile. We review doses for accuracy and check for things such as duplicate therapies, contraindications, and potential drug interactions. If we detect any issues, our pharmacists work with the patient’s physicians to find a solution.

THE EXACTPACK®

THE EXACTPACK®

Patients receive a customized ExactPack each month, which consolidates medication doses based on the day and time they should be taken. Every ExactPack pouch is clearly labeled with the proper administration time, a list of the medications inside and a description of each.

ONGOING REFILL MANAGEMENT

ONGOING REFILL MANAGEMENT

Our pharmacists work directly with patients’ physicians to update prescriptions and secure refills. We can even notify patients if an appointment is needed before we can obtain a new prescription.

MONTHLY HOME DELIVERY

MONTHLY HOME DELIVERY

The patient receives a delivery at home each month complete with his or her customized ExactPack, as well as any medication that may not go into the ExactPack. This may include topicals, inhalers, injectables and diabetic supplies.

Quality & Compliance

Quality checks in our processes

ExactCare utilizes several quality and safety measures to ensure patients receive the proper medication. Not only is every order checked three times by a pharmacist before it leaves our building, but we’ve also invested in advanced technology to ensure accuracy.

A key component of this process is a machine that uses digital recognition technology to individually scan each pouch in every ExactPack, ensuring it contains the proper medication. If it flags something for review, a pharmacist will examine that pouch to verify its contents. If needed, we will re-pack the ExactPack and send it through the same quality assurance process before it is shipped to the patient.

Compliance

ExactCare respects patients’ privacy and is committed to protecting it through compliance with all State and Federal privacy laws. For more information:

ExactCare is licensed to provide services to patients in nearly all 50 states and Washington, D.C. For more information regarding our service area, please contact us at marketing@exactcarepharmacy.com.

What Our Patients Are Saying

  • I love your service! I always enjoy speaking to everyone who works hard to make sure my medication is received on time. With each call my experience is more than pleasant. It touches my heart.

    DavidExactCare Patient
  • Thank you for doing such a wonderful job! My medication is always on time, and when I call to ask for something you always deliver! I love working with ExactCare and am so glad I made the switch.

    CharlesExactCare Patient
  • I am very happy with your service. I really like that I speak to the same people every time I call. It's a lot easier speaking to one person instead of having to re-explain things every time.

    RizekExactCare Patient

Partner With Us

If you are interested in partnering with us, send us your information!
We’ll be in touch soon to answer your questions and discuss collaboration opportunities.

Name*

Title

Phone

Email*

Company Name*

Message​


I want to Refer a Patient