Contact Us

If you are an ExactCare patient with an urgent or timely question about your medications, please call us for assistance. Please do not email.

Phone

1-877-355-7225

  • Existing ExactCare Patients — Option #1
  • Prescribers and Clinicians — Option #2
  • New Patient Sign-Ups — Option #3
  • New Patient Referrals — Option #3

Email

Service-Related Questions
help@exactcare.com

MyECP Questions
myecp@exactcare.com

Media Inquiries
marketing@exactcare.com

The ExactCare App

Download the ExactCare App to refer patients and schedule them for assessments! Find it on Google Play and the App Store.

Sending Prescriptions to ExactCare

  • E-prescribing: Search for ExactCare by ZIP code 44125
  • Phone: 1-877-355-7225, Option #2
  • Fax: 1-855-355-3480
  • Mail: 8333 Rockside Road, Valley View, OH 44125

Locations

ExactCare is a closed door pharmacy, with medications delivered to patients at home.

Cleveland, Ohio

Corporate Headquarters and Fulfillment Center
8333 Rockside Road
Valley View, OH 44125

Dallas, Texas

Fulfillment Center
2701 Highpoint Oaks Drive #100
Lewisville, TX 75067

If you are interested in partnering with us, send us your information!
We’ll be in touch soon to answer your questions and discuss collaboration opportunities.

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  • Mobile app available for on-the-go updates
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Refer a Patient

Want to save time referring patients? Try the ExactCare app, available on the App Store and Google Play.

You can also fill out this form OR call 1-844-287-1609 to refer a patient. An ExactCare representative will contact the patient to schedule an in-home assessment.

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Fill out this form OR call 1-844-287-1609 to get started.