Contact Us

If you are an ExactCare patient with an urgent or timely question about your medications, please call us for assistance. Please do not email.



  • Existing ExactCare Patients — Option #1
  • Prescribers and Clinicians — Option #2
  • New Patient Sign-Ups — Option #3
  • New Patient Referrals — Option #3


Service-Related Questions

MyECP Questions

Media Inquiries

The ExactCare App

Download the ExactCare App to refer patients and schedule them for assessments! Find it on Google Play and the App Store.

Sending Prescriptions to ExactCare

  • E-prescribing: Search for ExactCare by ZIP code 44125
  • Phone: 1-877-355-7225, Option #2
  • Fax: 1-855-355-3480
  • Mail: 8333 Rockside Road, Valley View, OH 44125


ExactCare is a closed door pharmacy, with medications delivered to patients at home.

Cleveland, Ohio

Corporate Headquarters and Fulfillment Center
8333 Rockside Road
Valley View, OH 44125

Dallas, Texas

Fulfillment Center
2701 Highpoint Oaks Drive #100
Lewisville, TX 75067

    If you are interested in partnering with us, send us your information!
    We’ll be in touch soon to answer your questions and discuss collaboration opportunities.





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    I want to Refer a Patient

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