Cleveland (April 14, 2021) – ExactCare, a national medication management and pharmacy care provider, was recognized this week at the virtual Smart Culture Conference & Awards for demonstrating cutting-edge practices to cultivate a market-leading employee culture. ExactCare was selected as one of 25 honorees from among more than 60 applicants and is now a two-time recipient of the Smart Culture Award.
Since 2017, the Smart Culture Award has evaluated how organizations develop a culture that bolsters productivity, enhances job satisfaction and creates a competitive advantage in the marketplace. Unique this year, the award highlights organizations that have sustained a Smart Culture despite challenges presented by the pandemic.
“ExactCare is an essential healthcare provider—we provide health-sustaining medications to people who rely on us every day. Many of our patients have health conditions that make them among some of the most vulnerable to COVID-19, including those with chronic conditions and the elderly, so our support to them was more important than ever,” said Brad Hess, Chief Operating Officer. “At the onset of the pandemic, it was critical for us to find the right balance to continue to seamlessly support our patients while also being sensitive to both the professional and personal needs of our employees. We heavily focused on how we could become more flexible and keep employees engaged. Communication was and continues to be key.”
ExactCare implemented enhanced communications and engagement activities with employees to celebrate successes and deliver business updates, while simultaneously recognizing them for their contributions. This included providing scrubs to wear to work and regularly catered individual meals for essential on-site employees; grocery and gas cards; and health and wellness care packages that included face masks, hand sanitizers and other essentials.
“At a time when our patients need us most, our employees have stepped up and never been more dedicated to supporting them,” said Veronica Oubayan, Vice President, Human Resources. “Communication and recognition have played a significant role during this time. We understand that staying connected as a team to keep spirits high and also appreciating the hard work our employees deliver day in and day out is important. And while ExactCare has made a lot of enhancements to our engagement programs to do just that, our employees are really at the heart of this award. They should be proud of the work they do, the patients they help and the culture they have created at ExactCare.”
ExactCare is headquartered in Cleveland, Ohio; has a pharmacy fulfillment center in the Dallas-metro area; and employs hundreds of employees nationwide.
ExactCare, a CarepathRx company, provides solutions to overcome medication-related and chronic care challenges for patients with complex, chronic medical needs. Founded in 2009, the company drives better health for patients and better clinical, quality and economic outcomes for the healthcare organizations that care for them—including payors, health systems and hospitals, home health organizations, primary care practices and other providers. ExactCare provides comprehensive long-term pharmacy care to patients in assisted and independent living facilities, throughout transitions of care, and in their homes—with a focus on improving patient adherence to prescribed medications and enabling safer, more effective medication regimens. ExactCare also provides a number of additional value-based solutions, including HEDIS Gap Closure Assistance and Medication Therapy Management (MTM) Programs. ExactCare is licensed to serve patients nationwide. For more information, visit www.exactcare.com.
CarepathRx is transforming pharmacy care delivery for health systems and hospitals, delivering improved patient outcomes that drive clinical, quality, and financial results. Through the industry’s most comprehensive, end-to-end hospital pharmacy care delivery model, CarepathRx is turning hospital pharmacy into an active care management strategy and revenue generator while providing support across the patient’s complete healthcare journey. The company takes an enterprise approach, providing a powerful combination of technology, market-leading clinical pharmacy services, and wrap-around services that optimize pharmacy performance across the enterprise for fully integrated pharmacy operations, expanded healthcare services, improved ambulatory access, minimized clinical variation and new health system revenue streams. Today, CarepathRx serves more than 15 health systems and 600 hospitals, with more than 1,500 employees nationwide. For more information about CarepathRx, visit www.carepathrxllc.com.